Privacy Policy

Welcome to ibano.in. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By visiting or purchasing from ibano.in, you agree to the practices described in this policy.

1. Information We Collect

We collect information in several ways to provide a seamless shopping experience:

a. Information You Provide:

  • Name

  • Email address

  • Shipping and billing details

  • Payment information (processed securely through third-party gateways)

  • Product reviews, queries, or customer service messages

b. Automatically Collected Information:

  • IP address

  • Browser type and device information

  • Pages viewed, time spent on the site, and referring URLs

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process orders and manage payments

  • Deliver your purchases and communicate order updates

  • Provide customer support

  • Improve website performance and user experience

  • Send promotional offers or newsletters (if you opt in)

  • Prevent fraud and enhance security

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Payment gateways (e.g., Razorpay, Stripe) for secure transaction processing

  • Logistics partners for order delivery

  • Analytics services (e.g., Google Analytics) to improve website functionality

  • Legal or regulatory authorities, if required by law

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and understand user behavior. You can control cookie preferences through your browser settings, though disabling cookies may affect certain features of the site.

5. Data Security

We implement industry-standard security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information

  • Request deletion of your account

  • Opt-out of marketing emails at any time by clicking the "unsubscribe" link or contacting us

7. Children’s Privacy

ibano.in is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: ibanoretail@gmail.com