Privacy Policy

At ibano.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your information remains secure.

By visiting and using ibano.in, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.

1. Information We Collect

We collect the following types of personal information when you use our website, make purchases, or communicate with us:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment details.

  • Non-Personal Information: IP address, browser type, device information, and browsing behavior.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies help us personalize content, analyze site traffic, and provide a better user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.

  • To provide customer support and respond to your inquiries.

  • To improve our website and services based on your usage.

  • To send order confirmations, shipping updates, promotional offers, and other communications related to your purchases.

  • To prevent fraudulent transactions and ensure the security of our platform.

3. How We Protect Your Information

Your personal information is protected using industry-standard security measures:

  • Encryption: We use secure encryption technology (SSL) for transactions to protect your payment information.

  • Access Controls: Only authorized personnel have access to your information.

  • Regular Audits: We conduct regular security audits to ensure the safety of your data.

While we take reasonable precautions to protect your data, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist in processing orders, delivering products, or conducting business activities (e.g., payment processors, shipping companies).

  • Legal Requirements: We may disclose your information if required by law, court order, or to comply with legal processes.

5. Cookies and Tracking

We use cookies to enhance your experience on ibano.in. Cookies help us:

  • Keep you logged in during your session.

  • Provide personalized recommendations based on your browsing behavior.

  • Track your browsing preferences for future visits.

You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features on our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those sites before providing any personal information.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can update or correct any inaccuracies in your personal information.

  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.

  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at ibanoretail@gmail.com.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page and updating the "Effective Date" at the top of this policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: ibanoretail@gmail.com
Website: www.ibano.in